Glossary

A quick reference for terms you'll see in the Vet Ready dashboard.

Term	Definition
Intake session	A single AI-assisted conversation between a pet parent and the Vet Ready assistant. Each session produces a behavior profile and preparation plan.
Behavior profile	A structured assessment of a dog's readiness for a vet visit, generated from the intake conversation. Includes fear level, handling sensitivity, reactivity, and readiness stage.
Preparation plan	A personalized set of modules assigned to a pet parent based on their dog's behavior profile. Modules teach specific preparation skills.
Preparation module	A single unit of preparation content — for example, "Fearful Dog Handling" or "Puppy First Visit." Each module has a category, duration, and priority.
Signal	A structured data point extracted from the AI conversation. Six signals are collected per session: dog age, visit timing, vet visit fear, handling sensitivity, human reactivity, and dog reactivity.
Safety flag	A warning attached to a behavior profile when the AI identifies a concern that needs special clinic attention — like bite risk or sedation context. Shown as red badges.
Readiness stage	Where a dog is on the preparation spectrum: Not Ready, In Progress, or Ready. Driven by the behavior profile assessment.
Channel	How a pet parent reached your intake — web (direct URL), QR code (scanned poster), or referral. Tracked automatically.
Organization	Your clinic or practice on Vet Ready. An organization can have multiple team members and is identified by a name and slug.
Slug	The URL-safe identifier for your organization (e.g., happy-paws-vet). Part of your intake link. Set when the organization is created and cannot be changed.
Anonymous client	A pet parent who completed the intake without creating an account. Their data is still fully captured — they just don't have a name or email on file.
Linked client	A pet parent who completed the intake and created a permanent account (via Google or email). They can receive email reminders and track progress across devices.
Today view	The operational landing page at /today. Lists every appointment on a given date with a behaviour chip + prep indicator per row. More.
Stress level	The Today view's colour-coded chip (🟢 Calm / 🟡 Moderate / 🔴 High). Derived from the behaviour profile's fear, handling-sensitivity, and reactivity scores plus any safety flags.
Flow	A configured intake variant for a specific visit type (e.g. "Puppy First Visit"). Each flow has its own shareable link and QR code. More.
Connected app	An AI assistant (Claude Code, Cursor, etc.) you've granted OAuth access to. Listed and revocable under Settings → Connected apps. More.
OAuth consent	The browser screen that appears the first time you connect an AI client. Shows what scopes the client is asking for and who it claims to be — read before approving.
Scope	A label describing what a connected app can do. Examples: mcp:platform:read (read your clinic's data) / mcp:platform:write (change settings and create things). See MCP Integration.
MCP	Model Context Protocol — the open standard AI assistants use to connect to external data. Vet Ready ships a compliant MCP server at mcp.vetready.ai.
CIMD	Client ID Metadata Documents — the newer MCP client-registration mechanism. The client presents an https://… URL as its client_id and Vet Ready fetches + validates the metadata document. Supported alongside classic DCR.
Recommendation card	The in-chat card rendered to the pet parent after the opt-in question. Shows one preparation module's title + AI-spoken pitch with Count me in / Show me a different one buttons.
Opt-in prompt	The "Want to hear about it?" question the AI asks after the natural-language summary. The owner's reply gates whether any recommendation is surfaced at all.
Skip budget	How many alternative recommendations the AI will offer before it stops swapping (3 per session). After that, it presents the top remaining candidate and asks the owner to try it.
One-liner	The short (≤ 140 char) AI-spoken pitch for a preparation module, maintained by the Vet Ready content team. Supports a {dog_name} token.
Intent-grouped tool	An MCP tool that composes 2–4 REST primitives into a single call, returning a next_steps field so the AI chains without an extra LLM turn. prepare_clinic_day, review_intake_and_respond, onboard_clinic, find_client, enrol_dog_for_visit.
MCP App	A rich inline HTML card returned by an MCP tool (behaviour profile, today timeline, billing snapshot, intake review dashboard). Rendered by clients that support the MCP Apps extension; ignored by others (they see the JSON instead).
Claude Skill	A SKILL.md file with procedural instructions that teaches Claude how to use the MCP tools for a specific workflow (morning huddle, onboarding, billing reconciliation). Four skills ship with the Vet Ready MCP server.
Huddle mode	Large-text cast version of Today for projecting on a morning-meeting screen. Toggle with the Huddle button or the h keyboard shortcut. Hidden on phones.
Welcome screen	The branded landing page pet parents see before the AI chat opens. Configurable per-clinic under Settings → Welcome screen (logo, lead-vet photo, custom message with tokens).